• What do you do?
• What have you developed recently, and in general?
• Who are your clients?
• How exactly do you make websites?
• Why don’t you offer the concept design with the proposal?
• How do you choose images for the sites? Can we have some cool images for our site too?
• What is the different about you?
• Why should I choose you?
• What is your customer policy?
• What shall I do if my site stops working?
• How will you guarantee that we won’t have to redesign our website in a year?
• What makes you so sure that our users will like and understand the website?
• Why do I need a website? Do I need to change my current website?
• What advantages will a website bring to my business?
• What do you think of the XYZ website? Is it nice?
• We don’t have the time to write our content. Can you help us?
• We don’t have a clear concept but we like the website of the ABC company, which is so cool. Why don’t you make ours the same?
• What if I want you to arrange the page differently?
• How much time does it take to make a website?
• Why don't you propose same model as your competitors ?
• Why your costs are above the average?
• How much does a website cost?

What do you do?

The short answer is websites. The longer, we make any software that is used through a web browser. These are corporate, institutional, or personal websites, web applications, electronic magazines, e-shops, content management systems, and so on. See the Web solutions page for details.
 

What have you developed recently, and in general?

At any moment we are working on several projects and every couple of months our Client list changes. Please, visit the Clients section.
 

Who are your clients?

We work with people who prefer quality and decide to employ our services. Since 1998, when the company was established, we have completed more than hunderds projects for more than hunderds clients. Please check the Clients section.
 

How exactly do you make websites?

No ready-made prescription is available. We follow a process but we are also very flexible and often add or remove steps in the process as per project specifications. Please, visit the Process section.
 

Why don’t you offer the concept design with the proposal?

In our process the graphical shaping of the solution comes at a later stage, after we have clarified client and user needs, prepared a prototype, and verified it with users. The graphical concept is a logical step in the sequence, and happens to be at the middle of the project. We however can prepare a proposal in which the work ends with the graphical concept. After that you are free to choose another company for the development or do it with us. If you are interested, or need more details, please contact us.
 

How do you choose images for the sites? Can we have some cool images for our site too?

 

Option	Price	Quality
Free images from an image bank	cheap	relatively low
Paid images from an image bank	good	good
Images provided by the client	price and quality vary
Custom-made images shot by a professional photographer	expensive	good

Regardless of which option you choose, we can find the best images for your solution, process some images as necessary, or put you in contact with a professional photographer.
 

What is the different about you?

We are not different, sites are.
 

Why should I choose you?

We enjoy our work. We’ve been doing it since 1998 and believe to have become experts. We follow a process which guarantees that we achieve the goals of the project and meet the deadlines. We believe our work is a craft - it combines art with engineering and adds a touch of magic.
 

What is your customer policy?

There is no way we can let the client down. When a client is disappointed with our work, we take a lesson. When a client comes to us for repeated business, we are happy because we know we have done it well again.
 

What shall I do if my site stops working?

We test rigorously, so when we release a web solution we are sure it works as intended. If there is a problem, the reason usually is external to the site. It could be the server where the site is hosted, or the internet provider, or something else. Contact the project manager who leads or lead your project. We will try to help you out of any situation. We will fix the problem if it is within our reach or we will give you advice.
 

How will you guarantee that we won’t have to redesign our website in a year?

When we build a website, or any other software product, we pay close attention to requirements and needs. Our solutions satisfy them, so only very rarely will a client of ours need to redesign or rework our solution. Common reasons for redesign are expansion of the business of the client, merging with another company and changing the overall identity, or explicit business strategy.
 

What makes you so sure that our users will like and understand the website?

One can never be perfectly sure what users will like. Our process guarantees that when we start working on a project we have good understanding of what users need and what they want. Later we test a prototype with representative users to make sure we are on the right track. When the solution is about to be released, we test with users again for confirmation. When we are done, we are confident about the result.

However, if your users start complaining – for whatever it may be – please let us know.
 

Why do I need a website? Do I need to change my current website?

You or your organization may have a number of different reasons. If you are not sure whether you need a website, what kind of site you need, or whether you need to modify your existing site, we would love to talk to you. Our consultants can help you perform user or market research, prepare a strategy, analyze the competition, or assess your website or product. Please contact our sales representatives.
 

What advantages will a website bring to my business?

Having a website nowadays is not just fashionable, nor it is a luxury - it is mandatory. Advantages will depend on the goals that you have. A website may give your clients an additional communication channel to your company. A website may give your readers room to share ideas and comment your publications. An intranet will make the life of your employees easier by bringing the content they need together. A web reservation system may be more efficient than a brick-and-mortar one. A helpdesk may be cheaper than maintaining a call center. And so on, and so on.
 

What do you think of the XYZ website? Is it nice?

Often people will show us a website asking whether we like it. Actually it does not matter. What is more important is whether they like it and whether their users like it, as well as whether it is usable, easy to maintain and update, robust and functional. We always encourage our clients to show us the sites they like.
 

We don’t have the time to write our content. Can you help us?

Yes, we can. Writing for Internet has its own rules based on clarity, readability and understandability. You can rely on our copywriting expertise.
 

We don’t have a clear concept but we like the website of the ABC company, which is so cool. Why don’t you make ours the same?
 

We can do that. Probably you do not need a replica of an existing site, though. The web solution that we will offer will be tailored to the specific needs of your company and clients and will represent your spirit. It may happen that two sites look alike but it is usually a side effect.
 

What if I want you to arrange the page differently?

Very often our clients try to be designers. This is quite natural. They are the ones who know their business. They have personal preferences and corporate cultural knowledge and habits. We take these into consideration. We also consider a multitude of other constraints, such as user needs, good web design practices, screen real estate, interaction flow, goals, technical feasibility, system throughput, and many other. We always propose solutions we believe to be most appropriate for the particular case.
 

How much time does it take to make a website?

Depends on the solution that the client needs. Can be as short as a week or as long as a year. No matter how long you project takes, we will always keep you posted. Your project will have a dedicated project manager who will update you on a weekly or daily basis.
 

Why don't you propose same model as your competitors ?

Every company has a way of doing things. We have an internal process that includes a number of mandatory steps:
 

We don't	Before we
start work on a project	plan
prepare a prototype	analyze the requirements
prepare the graphical design	make a prototype
start development	have the specifications approved
start testing	complete the development
release	the testers say the site is ready

 

We cannot afford to:
- Offer a short deadline and then double or triple the period;
- Release an untested product and then enter an endless cycle of bug fixing.

 

Why your costs are above the average?

Some of our existing or prospective clients tell us that our costs are above the average compared to our competitors. In fact:
 

• A quality software product delivered on time is actually cheaper than a buggy counterpart delivered a few months late.
• A site that is built once and is not changed for several years is actually cheaper than a site that is reworked every year or so.
• An e-shop in which users can find what they are looking for is actually cheaper than one in which half the visitors abandon their carts because they cannot find the goods they need or cannot check out.
• A content management system that matches the mental model of its users is actually cheaper than a system that users do not find intuitive and need to be trained on.
   

How much does a website cost?

As is the case with time, the cost will depend on the scope, complexity, due date, and specifics of the solution. We cannot give a generic estimate. The price is calculated for each particular situation. In any case, a website or a web application is not cheap.

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